Sneakers Limited

Shipping

We work in partnership with Chronopost and DHL Express. Once you’ve placed your order with losneakershermanos, your sneakers are examined by our in-house experts. Once your pairs have been authenticated, we ship them by tracked parcel, insured and delivered against signature. You’ll receive your tracking number by e-mail and SMS, so you can follow the progress of your shipment in real time.

You can also have your order delivered to a relay point.

Our delivery times in France vary according to stocks and the rarity of the model you have ordered:

– 48-hour delivery: 48 working hours

– A product of low rarity: 3 to 7 working days

– A Medium Rarity product: 5 to 12 working days

– A High Rarity product: 2 to 4 weeks

We deliver abroad within 3 to 12 working days, depending on the delivery zone.

Point relais delivery costs 2.90€.

Home delivery via Chronopost costs 4.90€.

Home delivery via DHL costs 9.90€.

The price of delivery abroad varies according to the country. No additional charges will be added by our service. Please note, however, that customs services may apply customs fees to your package when delivered abroad. Please contact us for further information.

If you have not received your tracking number, this means that we have not yet shipped your pair. As soon as your pair is shipped, you’ll automatically receive an e-mail and SMS with your tracking number and your tracking link, so you can follow your package in real time. We are available by e-mail contact@losneakershermanos.com to answer any questions you may have.

As soon as your pair is dispatched, you automatically receive an email and SMS with your tracking number and your tracking link, so you can follow the shipment of your parcel in real time.

You receive your pair directly at home. All parcels are hand-delivered and must be signed for.

In the case of delivery to a “point relais”, the parcel will be waiting for you at the selected location for 14 days.

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