Sneakers Limited

Refund policy

REFUND POLICY

The consumer or non-professional customer may withdraw from the GTC without giving any reason within fourteen (14) days of delivery of the Product. The fourteen-day period is counted in calendar days from the day of delivery of the Product. If the period expires on a Saturday, Sunday or public holiday, it is extended until the end of the last hour of the next working day.

To exercise his/her right of withdrawal, the Customer must notify contact@losneakershermanos.com of his/her decision to withdraw by means of an unambiguous statement. You can use the model withdrawal form below, and include the words “RIGHT OF WITHDRAWAL” in the subject line of the e-mail, but this is not obligatory.

In the event of withdrawal by the Customer, the Products must be returned in the same condition in which they were received by the Customer. The right of withdrawal cannot be exercised if a Product has been damaged or if it is not returned in the same condition.

The sums paid are reimbursed as soon as possible and at the latest within fourteen (14) days of receipt of the Product. The Company will make the refund using the same means of payment as that used for the initial transaction; in any event, this refund will not incur any costs for the Customer.

The cost of returning products is payable in Metropolitan France, as well as outside this area.

The terms and conditions for returning Products are specified in the article “TERMS AND CONDITIONS FOR RETURNING PRODUCTS” of the GTCS, to which the Customer is referred.

WITHDRAWAL FORM

For the attention of Losneakrshermanos
by e-mail to contact@losneakrshermanos.com :

I hereby notify you of my withdrawal from the contract for the following product ordered on :

Order reference :
Name of consumer(s) :
Address of customer(s) :
Signature of consumer(s) (if notifying this form on paper) :

Date :

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